A holistic description of the business' capability to produce services and products in an effective way.
Description
An integrated and comprehensive set of related knowledge, capabilities and competencies related to a specific set of resources (Including persons and organizations) which - when combined - enable the company to operate effectively.
Example
Examples of operational capabilities are
- Recruit staff
- Offer service
- Invoice customer
Links
View types
Application Context Description (ACD)
Capability Context Description (CCD)
Capability Flow Description 1 (CFD-1)
Implementation Context Description (ImpCD)
Information Context Description (InfCD)