A visual description of the development of the value creation on a general level within the business. The model shows process steps and input/output in flows that show the main flow but also alternative flows and error flows.
Purpose
The process flow model is used to explain in a simple manner how the value creation is performed in the business and what dependences exist to other processes.
Way of Working
- The model can be created in several ways: from the beginning onwards, from the end backwards, or from the middle.
- Regardless of startingpoint, the artefact (valuable input/output) key. Identify the artefact and name it with a noun, sometimes together with a adjective, e.g. “Supplier invoice” or “Attested supplier invoice”.
- Identify what has to be done for the artefact to be created: what process step. Name it with verb and noun, e.g. “Attest supplier invoice”.
- Connect the artefacts and process steps. The main flow is preferably put on the diagonal with error flows upwards and alternative flows under the main flow.
