Logical grouping of service groups and service flows that create structure and overview in the service map
Description
The grouping of service groups and service flows in service areas aims to create order and order, where a service group / service flow is only included in one service area.
Services that create value for the end customer are called core services and these areas are usually named in connection with the type of business.
Example
Examples of service areas are
- Management services
- Support services
- Core services
- Development services
- Sales and delivery services